Privacy Policy

Last Updated: [15th October 2024]

Welcome to Growbak.id. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website and services. We value your privacy and are committed to safeguarding your personal data in compliance with applicable laws.

1. Information We Collect

When you use Growbak’s services, we may collect the following types of information:

• Personal Information: This may include your name, email address, phone number, and other contact details when you register or communicate with us.
• Transactional Information: Details of your consultations, purchase history, and other transactions made on Growbak’s platform.
• Usage Data: Information about how you use our website, such as your IP address, browser type, device information, and pages visited.
• Cookies and Similar Technologies: We use cookies to improve your experience and personalize content. For more information, refer to our Cookie Policy.

2. How We Use Your Information

We use the information collected to:

• Provide and manage our services.
• Personalize your experience on our platform.
• Improve our services, website functionality, and marketing efforts.
• Communicate with you, including responding to inquiries and providing support.
• Conduct research, analytics, and business development.
• Comply with legal obligations.

3. Information Sharing

We do not share, sell, or rent your personal data with third parties for their marketing purposes. We may share your information with:

• Service Providers: Trusted third parties who assist us in operating our website, conducting business, and providing services to you.
• Legal Obligations: In response to a lawful request or as required to comply with legal, regulatory, or other governmental mandates.

4. Data Security

We use commercially reasonable security measures to protect your personal data from unauthorized access, alteration, or disclosure. While we strive to protect your data, no internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

6. Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including the right to:

• Access, update, or delete your information.
• Object to or restrict certain processing of your data.
• Withdraw your consent at any time for data processing activities based on consent.

To exercise these rights, please contact us at [Insert Contact Email].

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We encourage you to review this policy periodically.

8. Contact Us

If you have questions or concerns regarding this Privacy Policy, please reach out to us at:

Growbak
Email: support@growbak.id
Address: Menara Era, Jl. Senen Raya No.135-137 Lt.14-15, RT.6/RW.1, Senen, Kec. Senen, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10410, Indonesia